Tariffs

As of February 1, 2015

Enterprise  
Version 
Premium
Version

 

Service charge / extension (monthly)1

Basic fee£8.80£12.60

 

Set-up fee (one-time)1

Per extension£29£41
New 10-DDI number block£19£19
New 100-DDI number block£149£149
Number porting (single)£20£20
Number porting (unlimited)£100£100

Call Charges

 

Call rates

Internal callsfree
UK Landlines1p or less
UK Mobile Networks4p or less
Internationalvariable

 

Flat rates / extension / month

UK Landline2£4.99
UK Landline and Mobile3£14.99
UK, EU Zone 1, USA & Canada Landline4£6.99
1 Each extension includes a device (e.g. telephone / fax). The Premium Version allows up to 9 devices to be used per extension. The Premium Version can only be subscribed for all extensions. Service extensions (e.g. queues , virtual conferences, etc.) are not billable.
2 Applies to UK National Landlines (01,02,03). Excludes UK mobile numbers, special, enhanced services and other UK landlines. Must be subscribed for all extensions.
3 Applies to UK National Landlines (01,02,03) and standard mobile numbers (O2, Orange, T-mobile, Vodafone and Three). Excludes special, enhanced services and other UK landlines and mobile numbers. Must be subscribed for all extensions.
4 Applies to UK National Landlines (01,02,03), EU Zone 1 Countries, USA & Canada Landlines. Excludes mobile numbers, special, enhanced services and other landlines. Must be subscribed for all extensions.
5 The support package for the Premium Version includes free telephone support for NCONNECT Cloud telephone system malfunctions and functionality. This free support package does not include the following topics: local network, firewall and integration with other applications.
6 The MultiPhone function allows up to 9 devices to be used per extension.
* All prices subject to VAT. Applicable to both versions (Enterprise and Premium): Reporting and correction of any errors in the NCONNECT Cloud telephone system, for which NCONNECT is responsible, is free. Cost of individual telephone support for programming, configuration and queries related operation, as well as support for errors not caused by NCONNECT, are determined at close of contract. This support is offered at a fee. You will also have the option to purchase a Convenience Setup for configuring the system, which includes support services such as set-up support, etc.